The VATEA peristaltic pump (SAFbasic System) - the first device that ReDent Nova has introduced into the market together with the Self-Adjusting File - has been discontinued, and will only be supported until the end of 2017.
ReDent Nova has come a long way since the launch of the VATEA in 2010, and currently offers significantly improved devices – with better ergonomics and higher reliability, at a price lower than that of the VATEA in its first days.
The number of SAF System users who still use the VATEA is quite limited, as the majority of our loyal customers have upgraded to the SAFpro System or the SAFedge System.
Service for the VATEA will be terminated completely on December 31st 2017.
Spare parts for the VATEA will no longer be available.
We will continue to provide service to the VATEA devices that were sold until now, according to our standard warranty terms.
For devices after the warranty period we will make efforts to repair and provide service to malfunctions, subject to the availability of spare parts.